Frequently Asked Questions

Frequently Asked Questions2019-07-31T19:52:21+01:00
Can I cancel or amend an order?2019-07-31T19:48:10+01:00

You can cancel or amend your order by emailing right up until you get a dispatch notification.

What payment methods do you accept online?2019-07-31T19:48:31+01:00

We accept all major credit and debit cards (Visa, Mastercard, American Express, Maestro, Solo) and PayPal.

Do you have a minimum/maximum order?2019-07-31T19:48:47+01:00

No you can order any number from a single bottle upwards.

Do you accept orders from businesses?2019-07-31T19:49:01+01:00

Yes we do, we specialise in corporate gifting, we can advise on suitable wines for special clients or assist you in working out the most cost effect way to gift wine to your workforce. We can make recommendations for events you are catering, with our wide range of organic, vegetarian, vegan wines, no added sulphites and even alcohol free wines, we are sure we can help you impress every guest, supplier and client.

Do you provide gift wrapping or hampers?2019-07-31T19:49:14+01:00

Gift wrapping and hamper arrangements are available at a small extra cost. Gift wrapping is our thing, after all the first taste is with the eye and your recipient will receive a package with an amazing quality feel and attention to detail.

When can I expect my delivery?2019-07-31T19:49:24+01:00

Providing your wine is in stock it will be dispatched the next working day first class you can expect to receive the day after dispatch. Should your wine be out of stock or on route from our suppliers we will inform you as soon as you have ordered when you can expect it. If this isn’t soon enough for your requirements you are welcome to cancel or change your order with a recommended substitute.


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